Resume
Work
Experience
May 2024 - Current
Lead IT Steel Operations Team
Oversee the operations of the IT support team, ensuring that the company’s systems, networks, and software function smoothly and effectively.
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Provide technical guidance and support, manage the team, and coordinate with other departments to facilitate technology-related needs.
Aug 2020 - May 2024
Senior IT Applications Engineer
A brief overview of my professional experiences and contributions in the field of IT and software development.
Nov 2019 - May 2024
IT Applications Engineer
Scrum master for team transitioning from a legacy planning system (MIMI) to a modern equivalent (Quintiq).
Certified Quintiq developer.
Feb 2019-
Nov 2019
IT Programmer
Scrum master for team transitioning from a legacy planning system (MIMI) to a modern equivalent (Quintiq) on the AK (now Cleveland Cliffs) account. Certified Quintiq developer.
Jan 2017 -
Jan 2019
Programming Services Director
I was responsible for planning and maintaining work systems, procedures, and policies that enabled and encouraged the optimum performance of the department. I provided expertise to the support and maintenance teams when necessary. I built, maintained and improved client relationships. I managed multiple concurrent projects, support tickets and negotiations.
May 2016 -
Jan 2017
eCommerce Director
Responsible for all aspects of the eCommerce business and websites including planning, content, development, testing, promotions/online marketing, website design, customer service, analytics and technologies.
May 2016 -
Jan 2017
Web Developer
Responsible for developing, managing, customizing and supporting various web applications. I became an expert with Drupal 7 and custom module development alongside the standard HTML/CSS/JS stack. I also administered Linux-based web and database servers.
Skills
& Expertise
- Proficient in a wide array of programming languages, database management, and software development tools. Adept at problem-solving and innovative solution development.